Esbeda hand bag
Defective piece

Bought a hand bag from Esbeda Oberoi mall one week bag. The zipper has come off the track. The dealer refuses to do spot exchange. They want us to deposit the bag spend couple of hours travelling. Cool our heels till the bag goes to factory for repair and again spend time travelling to collect the bag. And all this harassment for buying a branded product from a decent outlet. The least that is expected of them is spot replacement.

Company: Esbeda hand bag
Country: India
State: Maharashtra
City: Mumbai Suburban

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