GL 0554108 KHR 42
Unsatisfied with product and showroom staff

I have purchased this shoe-pair on 29/01 from shop no. 43, Gulab Niwas, M.I. Road, Jaipur. Same day and even after going home with shoes its buckle got dislodged, and it was repaired next day by your same outlet. on 31st Jan, i.e. next day another one dislodged, nd again i hv to go to your outlet for the same. i wud say that they behaved rediculously, i just told them that if i have to come regularly for this that means i have to come at least 20 times for each buckle. then they said they have to send it to Delhi for repairing. it means that even after 1 day of buying that shoe is troubling so much, how its going to behave in next future, even i am scared of thinking of it. if repairing facility is not available at the same outlet then why u r running such a outlet; it means we have to buy everything from Delhi so that it gets repaired easily. that's not a big issue; i just want to say that this product is not up to date, and your outlet people should learn that how to behave with customers.

this was my second time with your product and this time also i faced problem; i reconsidered your product after 10 long years and i don't think that i am going to consider it again, or even going to recommend others also; sorry for that but i am very much disappointed with your product and also your personnel.

complaint have been registered in that outlet by mine dated 01/02, hope it would be considered. i just want to be sure that complaint have been seen by yours. and sorry to say it but i dont want that product.

hope that such a problem would not be faced by me by other products.

wish of early response,

Your disappointed customer,

Dr. Sunil Dutt Sharma

Consultant Pediatric Intensivist

Sir Ganga Ram Hospital

New Delhi.

Contact no. 09871586534

E mail: sdsharma_11@rediffmail.com

Company: GL 0554108 KHR 42
Country: India
State: Rajasthan
City: Jaipur

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