TideStore.com
Not only are they terrible to customers, but the quality of their stuff is HORRIBLE

This is the WORST store. Customer service is terrible. They keep sending me the same email after email not answering any of my problems. I ordered a dress and it was cheap looking and didnt fit at all. When I asked for return address they told me I wasnt able to return it if it didnt fit or if I didnt like it. When it clearly states that if you are not satisfied just return it within 7 days. Refuse to give me the address. Then before all this I ordered a purse in a different order, 3 weeks went by and still no purse. I emailed them and they said they didnt have the purse any more… after i already paid and they werent even going to tell me!! Finally it got sent and the picture shows the purse big and the measurements said it.. I got the purse and it was a joke! It was TINY!!! So, knowing that if I said i didnt like it or the quality was bad they wouldnt return it…so like it says in the return policy “if you are not satisfied” simply let us know and return it. So I kept it simple and said Im not satisfied…I packed it in its original box, wth the receipt and mailing letter it was sent with and item number..all the requirements and when i asked them for the address they just keep sending me the return policy.

Which doesnt make sense bc the first paragraph states that if you are not satisfied. and I said I am not satisfied. this has been email #3 about the purse that they just keep sending return policy. I just sent a letter tonight giving them one last chance and threatened getting a lawyer.. which is NOT like me at all.

Not only are they terrible to customers, but the quality of their stuff is HORRIBLE. cheap and nothing like the pictures!!! You will most def. get screwed if you buy from them. just a warning.

Company: TideStore.com
Country: India

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