Air Mauritius
Damage Baggage

Clothing & Footwear

I have come to Mumbai from Mauritius on 18 March by Air Mauritius. Flight No. - MK748.

My baggage was found to be damage. I file a complaint against them in the airport.

The file reference - BOMMK11346/18MAR10/2205GMT.

After that they send my the Baggage Inventory Form and I have filled them and send to them. They came to my house and checked the damage baggage and took the baggage with them. After some days they said that they will provide me the baggage cost as the necessary enquiry had been done and they will provide me the money of baggage in 2-3 days. But it has been around 3 weeks that they are not providing the money and my broken baggage. Since last week they are not responding to my calls and misguiding me like call on Friday. When I call them on Friday they says call on Tuesday. I have lost about 150-200 money from calls. Moreover I have heard that they have the money cleared from Mauritius to be paid for the baggage with they have told me. But till now its in vein. Please help.


Company: Air Mauritius
Country: India
State: Maharashtra
City: Mumbai City
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