Acer
Damage to laptop when given for repairing

THE WORST CUSTOMER SUPPORT I HAVE EVER SEEN. I m using Acer Aspire 472Z laptop in Solapur Maharashtra. Tere eas problem in connector when i gave it for repairing in authorized service center at Solapur. They were not able to repair it and they damaged my laptop while handling. they kept my laptop on soldering rod which was hot at that time .due to which my laptop (base cabinet) is damaged and they did not given any compensation for it.

they told me that motherbord is totally out of use and it has to be replaced . i took my laptop and repaired it in Pune in unauthorized repair cente. They did great job my laptop was repaired without changing the motherboard!!!

I complaint against acer service center at solapur . company should close or appoint other person for their services...

thanks

Company: Acer
Country: India

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