BSNL
Automatic redirection in IE browser to motive.bsnl.co.in

For past few days I am facing the automatic redirection in IE browser to motive.bsnl.co.in.

I am using BSNL dataone broadband connection. Since last week, whenever I open google.com or some other site, it gets redirected to motive.bsnl.co.in. It is really annoying.

Couple of times, it happened when I was doing some online payments.

I tried installing it after downloading the software for about one hour and tedious steps. The software didnt work as it failed to detect the modem. During all these days I was calling 12678, the BSNL HELP DESK number which was answered for two weeks.

Yesterday at around 9 AM the call was answered and I was told by a lady that the software SHOULD NOT BE INSTALLED AS IT RESETS THE MODEM.

If it should not be installed then why am I redirected?

I am very disappointed with BSNL not to mention there are so many other people who face the same issue.

Company: BSNL
Country: India
State: Kerala

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