Cannon
Sold outdated laser printer at company outl

I have been sold a laser printer make canon model LBP3108B which has been outdated and has been discontinued by the company. it is expected that when somebody is buying a product from a company outlet one will get latest model and not a model which has been discontinued by the company. this printer was a little cheaper than LBP2900B and i was told that 3108 is nearly the same as 2900B except that 2900B prints more pages than 3108 and that 3108 is a little faster.

I did not know that 3108 has been discontinued . it is unfair and cheating to keep outdated product at the counter in a company outlet. I would not have minded and complaint if i had been cheated by some roadside vendor or some other sho0p at nehru place, but one expets fair dealing at the company outlets. this product is not there on the shelves of any other cannon outlet at gurgaon, new delhi and it is not there on the company website even. i later checked the carton label which says that it was imported way back in 2010!

i want this printer to be replaced by the latest model 2900B . and the product should be changed on site.

i purchased the printer on 05 may and invoice number is CCL/12-13/R1401 and mode of payment was cash.

Place of purchase- Challanger Computers Ltd (NP), 101, Madhuban Building, 55, Nehru Place, New Delhi - 110019.

Company: Cannon
Country: India
State: Haryana
City: Rohtak

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