HP Laptop
Unacceptable behaviour of person at service cente

SIR,

This is regarding our experience with your service center at Roorkee, Uttaranchal. My friend had a proplem with his laptop so we approached the center. There they opened the screws saw it and then again screwed it back. Then they told that problem can't be solved here and it was to be sent to some main service center and after that they started asking for their service charge which we felt was useless to be given. We then thought of going to the head of that center. The response of the head person there was something which was not acceptable. Not acceptable in the sense that a person sitting at such a qualified place can't be thought of reacting like that. His reaction was" tum log andar kisase poochakar aaye... tumlogo andar aane kisne diya... chalo bahar nikalo... without listening to our problem. I felt very bad at that moment. I don't know about your response to this mail and even don't know where to put my complain for being treated like a cattle over there. Some of my freinds suggested to circulate this experience in whole IIT Roorkee where from we are pursuing our Engineering degree but some felt it appropriate to make a complain first. I hope its the correct place where I am placing my complain. If not please tell me the alternative. Thanking You for going through this mail.

Maharshi nitish singh

IIT ROORKEE

Company: HP Laptop
Country: India

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