Compaq
IT CHARED UNDER WARRENTY PERIOD

Dear Sir,

I have purchased "HP Compaq 621, s/no. CNU04453ND" laptop on 18th December and it came with one year warranty. suddenly after 10 days it started troubling in it WLAN, its WLAN automatically stop working while working. When I contact to the HP service center, "S.R.COMPUTERS ANNEXE, 122, DD PLAZA, PUNJABI PATCH, MATHURA." on 29 december then he told me u need to reinstalled the window 7 then it will remove this problem. Then i said ok. He make a service slip then said u have to pay 300Rs/ in advanced then rest ammount will have to pay when u will get ur laptop.

I said but i just purchase this laptop and it has 1year Warrenty so will i pay this much ammount only for reinslled window.then he get hyper and talk very rootly and misbehaviorly.which i dont like..I want to ask the compaq team "is compaq really charged when our computer is in warrenty"and the main thing is that i took it before 10days..

I request to the sir please take serious action against him so that they never do these type of misbehaviour with costomers and also not take any charges under warrenty period..

Thanks & Regard

Lovee

09927461916

Company: Compaq
Country: India
State: Uttar Pradesh

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