Computer Motherboard
Repairing / Replacement

Dear Sir,

I have purchased the Motherboard from Talcher (Orissa), mother board model of ASUS sl. no. A9MOAD449014, P5KPL-AMIN, when I work at Orissa. The warranty/ guaranty period total 3 years & guaranty period is remains 2 years appox.

Problem:- Frequently the system not working, some time it became OK.

I return the Motherboard at their customer care / service center at 19, R.N.Mukerjee Road, (Kolkata Branch) on 27.10.2011 vied challan no 10454972, RMA no.30000021812 .

Now they are telling Replacement / Rectification can not be done due to Physical damage (any pin has been damaged as per their inspection), though at the deposite time the system work frequently.

I already spend for the same Rs.2500.00/-for purchase, now they are telling to purchase another one due to not rectification or Replacement.

I shall be highly oblised if you kindly help me about the matter.

Contact number of the Service center 033-40011603, 4, 5 and Service engineer (Tapan Sarker) no. 9830719833, 033-30285715

Thanking you,

Moutushi Pal

wife of

R.N.Pal

Company: Computer Motherboard
Country: India
State: West Bengal
City: North 24 Parganas

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