TRADUS
Defective product

Dear Nancy,

With reference to the below e-mail I regret to inform you that the damaged product are still lying at the shippers address. Such an exorbitant delay in resolution of complaints really challenging your integrity. Please advice your further course of action.

Bharadwaj

From: Customer Care

Sent: Sunday, June 17 4:23 PM

To: Bharadwaj M.P.

Subject: RE:'Tradus=295-294' Customer feedback: Order Status

Hi Bharadwaj,

Good Afternoon.

This e-mail is in regards to Combo Of Laptop Backpack and IT Accessories, Item ID: 2261259 that you have ordered on 27-05 we have arranged reverse pick up of your product through Blue Dart from your shipping address. Please rest assured you that the courier person will not charge any fees. Once you hand over the product to courier agent, please inform us with AWB no. which will help us to track the shipment and provide you a faster resolution.

For further assistance, please write to us.

Regards,

Nancy

Customer Care Executive,

Tradus Customer care Team,

www.tradus.in

Company: TRADUS
Country: India

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