DELL
Promises free Windows7 upgrade

I had purchased a Dell studio laptop last year in the month of July. While purchasing there was a scheme that when Microsoft will release Windows 7 at the end of the year Dell will provide a free upgrade to its customer for the model.

As per promise i had registered and was sent an upgrade CD in the month of December. I was scared initially to upgrade as i thought i will lose my data from the system when in the month of April i took backup of the whole system and tried upgrading it dint upgrade.

I tried contacting there customer care through mail they r saying the scheme was available only till January 31. Whereas there was no where mentioned in the cd pack nor did i receive any mail from dell about the expiry now when i am asking them to provide me some senior regional marketing head they are asking me to find by myself also that i have not updated my mail id to them whereas i had provided all my details while purchasing. Rather they r asking me now to purchase the Windows 7 cd from them which is start marketing strategy by them to fool customer.

I wish i had never bought Dell laptop as they cheat people by lying some stupid schemes.

Company: DELL
Country: India
State: Karnataka
City: Bangalore

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