DELL
DELL INSPIRON 1545 NON REPLACEMENT OF OPTICAL DRIVE UNDER WARRANTY

I HAVE PURCHASED A DELL INSPIRON 1545 LAPTOP WITH A 4GB RAM AND 250 GB HARDISK OVER EBAY (ONLINE SHOPPING SITE) FOR ABOUT Rs. 38, 000/-, BUT AFTER A MONTH THE DVD DRIVE STOPPED WORKING AND THEN THE WEBCAM, I CONATCED THE DELL CUSTOMER CARE FOR THE REPLACEMENT AND THEY NOW SAY THAT THE LAPTOP IS REGISTERED IN AMERICA (US) SO I HAVE TO GO THERE FOR A REPLACEMENT. OR I HAVE TO TRANSFER THE SAME TO INDIAN AND PURCHASE A NEW WARRANTY FOR Rs. 8000/- WHICH IS REALLY RUTHLESS AS I HAVE PURCHASED A LAPTOP WITH 1 YEAR WARRANTY AND STILL I HAVE 5 MONTHS LEFT FOR THE EXPIRY OF THE SAME.

I HAVE RAISED COMPLAINT FIVE TO SIX TIMES IN DELL IN THA PAST 2 MONTHS AND NO REPLY CAME IN. KINDLY HELP ME WITH IT.

Company: DELL
Country: India

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