DELL
NOT DELIVERING WHAT THEY HAD PROMISED

I had placed an order with dell on 7th july.

I chose dell because they were offering free bluetooth headset with the laptop.

I work from 9 to 7 and the only source to relax would be my laptop in which i had planned to watch movie and listen to songs.

Dell people had promised to deliver the laptop in 10 working days.

I didnt get any order in 10 days. i called the customer care, the person with whom i had talked regarding the laptop.

The person did not recieve my calls and customer care told it'll take another 7 days because bluetooth headset was not available.

I couldnt do anything.

I got my laptop delivered on 28th (nearly after a month)

and WITHOUT THE BLUETOOTH HEADSET.

I got a mail in which they said they are not able to give the bluetooth headset because of shortage and they have asked me either to choose a mouse or wait till SEPTEMBER end.

I've again n again mailed them but they dont reply.

This is not done, i feel so stressed. i chose dell only because they were providing me a free headset.

Please help me

Company: DELL
Country: India

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