DELL
Improper service and herresment

Computers & Services

Dear Sir,

my system tag no- F974QBS, express device code no. is 33208906600

My self Madan Mohan Singhal writing you this letter after getting frustrated form your customer care and after sale service center as I had purchased a laptop Ispiron 1440 at 1 Jan from dell center after recommendation of my friends over HP pavilion but my experience with you company is very horrible as it is giving me trouble from the beginning and after repeated complain on your service center they are blaming interdepartmental maintenance service provider (as software division says it hard ware problem and vise versa) service center people saying its hard disc need to replace. Sir I am a research Scholar from Delhi University and belong to a poor family and I have purchased this laptop from scholarship money for getting help in my research work. My laptop is still in guarantee period so I request you either replace it or repair it perfectly as soon as possible.

Problem facing by me

1. There is problem in the speaker giving noise output.

2. Operating system is not installed properly from the beginning of laptop.

with regards

madan mohan singhal

m.n. 08802452121


Company: DELL
Country: India
State: Delhi
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