DELL
Misguiding
- 08-31-2010
- 26
Am So unsatisfied by their attitude . 1stly they din't get my machine on time . then when i got problem in January engineer came and misguided me in a way that he broke my upper lid and glued it and when i asked him why this glue to which his reply was mam this is done in this way only . later now in august this glue came out and my lid is again opened and due to which wifi catcher and mic is not working so dell representative are not taking my complaints although one of the representative told me that this complaint will be covered as u still have warrenty period . but now Dell representatives are not even taking my complaints and just extending the time period as on 9th sep warranty period will be finish so now they asking me to extend my warranty time . else they can't do anything. Please help me coz of this am facing great loss in my business as my system is not working properly.
Swati
Company: DELL
Country: India
State: Haryana
City: Panchkula