DELL
Very poor service support

On dec I bought a Dell Inspiron Desktop 300 (Zino) from a dealer and from april onwards it started showing trouble

and afer the 1st hard disk replacement i was asked take3 year warrenty and i did so . from april to july 4nos hard disk was replaced and fifth hard disk also failed and

dell agreed to replace system case no 4174534 and on 30th july i got a mail from Aashwija_K@dellteam.com asking me send some documents required for replacement

and the very next day i sent soft copies to her and couried the hard copy also.

After repeated calls they sent warehouse man to collect the defective computer from me on aug 29.and after that there is no responce from dell and i keep calling every day and

i am not able get a reply or status of my complaint.i keep calling and waste my time 45mts to 1 hr daily.

from jan to june i have bought a dell server/ a dell all in one and one dell laptop but now with one zino issue i have lost confdence in dell support and never in my life i will buy or recomend dell.

Company: DELL
Country: India
State: Kerala
City: Thrissur

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