DELL INDIA
Poor attend of complaint

I have purchased a laptop having service tag 8sgw5bs. after 6 days, it has created problem ac adaptor & battery. After 3 days dell send faulty adaptor & after 14 days may complaint solved by replacing adaptor

& battery by engineer. after some days, there is problem in bios and i complaint on 3rd august and engineer attend my complaint on 13th august after replacing motherboard, the engineer told me that the hard drive also faulty. I remarks his call log that i want a new laptop so that there nothing in this laptop because almost all main parts has been changed by dell. But the dell wants to replace hard drive, i denied to do so & again I demaned a new laptop. I insist the dell official to intimate me on my email id. After call attend they contact 3 or 4 days after. i log two compalint, one on 30.06.2010 and rectified on 14.06.2010. Second logged on 03/08 and still pending on 19/08.

i think that the dell inspiron n5010 is a faulty laptop and it creates many issues.

Company: DELL INDIA
Country: India
State: Haryana

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