Dell India Limited
Delay in delivery and misleading

I purchased a laptop by placing an order online from Dell India Limited on 08 June.

The sales person gave me a confirmation that the delivery will be made by 7 to 10 days.

This was a major reason of my purchase as I required my laptop urgently and I clearly conveyed this message to the salesperson, who assured me a quick delivery.

Next when I enquired after a week, I was told that there was shortage of parts and the parts will be arriving on 18 June.

I was told that the delivery process will be expedited and by 22 June the laptop will be delivered.

Now I have been informed that the parts will be arriving on 28 June.

Due to this my work is hampered badly.

I am losing valuable time.

I have asked them to return my money, for which there is no response.

Also I am unable to register for an online course for which I needed the laptop.

Kindly look into this matter and suggest.

PLAINTIFF - Kaushik Chatterjee

Email Id - Chatterjee. Kaushik.kc@gmail.com

Mobile - 91-9623446392

Company: Dell India Limited
Country: India

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