DELL INDIA PRIVATE LIMITED
Replaced System has Different Configiration

My Original Laptop had Hard drive problem, so i launch complaint to Dell for whole system replacement... my system has been replaced but it has different configuration and color. My original system was 15R N5010 (Service tag no. 9G2N6BS), they have given 14R N4010 (Service tag no. 3Y697BS). my original system was more costly than this and it is also not convenient for me, but when i trying to explain it to Dell then are not looking interested in providing me my original configuration system. I called many time to Dell but they are not responding positive.

Please try to solve this issue. I am looking to filled complaint to police station also.

Help me.

Thanking you

Sumedh Athawale.

Company: DELL INDIA PRIVATE LIMITED
Country: India
State: Maharashtra
City: Amravati

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