DELL INDIA PVT LTD., BANGALORE
NON DELIVERY OF laptop
- 07-29-2010
- 284
I have booked a notebook STUDIO 15 . paid Rs.. 60725 on 17/07. after fighting with Ms. Deepa sales manager and Mr. Kiran salesman till 20th Jlu they issued 5 orders on the same day
till today I was unable to get the delivery date. Now the new problem is they the customer service is confirms that they have not received the payment yet. I do not know the sales team is doing misusing the amount. we are yet to understand.
add to problem the sale team refuse to even to attend the call. the movement they that the caller, they simple disconnect the call. Again you have to go through the
toll free no.
All I can see is that they are unfit to business in India.
the Dell is cheat 420 company.
that is why they are not able to get the dealer network.
All you can see that from last 12 days they issued only 130 sales orders.
on all India basis
To-day Ms. Deepa sales manager spoke to me and confirm the delivery date as 4th August. If this is not going to happen, I will fill a compliant in the consumer court and teach them a lesson.
I will wait and see till 4th August..
Company: DELL INDIA PVT LTD., BANGALORE
Country: India
State: Tamil Nadu
City: Chennai