Dell India Pvt. Ltd
Attery problem

Service tag: HLYW7BS

i bought the dell xps-L501x on 2 jan online directly from

dell.since the day i got the it i facing many problems with the

product.

1.On the very first day of my order delivery i.e. on 14 jan i

found out that there is a red spot on my laptop lcd screen, for that my

lcd screen was replaced.

2.after some days of use my USB port stopped functioning, for that

mother board was replaced.

3.since the problem was not fixed, again the daughter board was replaced.

4.now i found out that my laptop does not have physical wi-fi adaptor which was resolved temporarily.

5.I also have internal problems with my laptop (like frequent windows crash etc.)

although my warranty has been expired now but the problems with dell components continues,

***6.laptop battery doesn't charge to full capacity, initially starting from 100% now its charging limit reduced to 40% only, after which it stop charging any further.

initially i thought that this is a temporary problem but now i realize its not.

since the problem started when the system was in warranty period, i hope Consumer Forum would take some action regarding the same.

Company: Dell India Pvt. Ltd
Country: India
State: Karnataka
City: Udupi

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