Dell Inspiron 14 R
Ordered for Red got Blue!!

I ordered (order no.0610205) two Dell Inspiron Laptop 14 R on 21st May and I got the delivery on 12th June. But although I ordered for two laptops, one in Peacock Blue and the other in Tomato Red (I am having the supporting document with me), I received both of them as Peacock Blue. Till that time to present day, I have been only harassed by your local sales person @ Dell Exclusive Store (52/B, Kodambakkam High Road, Nungambakkam, Chennai-600034) without any kind of serious help.

I want to specially epmhasize Mr. RajKumar whose way of dealing with my problem, which was not because of my fault from the beginning (If you don't take opting for Dell as a fault off course), was nothing less than a serious harassment. He kept on telling me that everything was because of my mistake although I have enough evidence against that statement to prove my case in any Consumer court.

I called to the customer care number (080-25068026) atleast 100 times, but they kept transferring my call to n-number of departments with no one at the end to answer anything.

Aviraj

Company: Dell Inspiron 14 R
Country: India
State: Tamil Nadu

  <     >