Dell Laptop
Poor Quality

I purchased a brand new Dell Laptop and within 15 days its colour started fading from the edges, even there are some black spots formed on the top cover. I wanted to complain but i did not get get time to do so. However in another few months I noticed that the LCD frame has developed a crack.

To me this was very annoying as I have been using my Laptop very delicately. I have written a complaint to Dell but they say that physical damages are not covered under warranty. I have agreed with the same but I dont understand how within just 7 months a crack can be developed. It just shows poor quality of material used by Dell. I have complained but they repeatedly disagreed to accept their mistake.

Company: Dell Laptop
Country: India

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