Dell Laptop Comapany showroom
False Commitment Of warranty Extend
- 01-24-2011
- 340
I purchased Dell Inspiron Last Year,
Firstly i called Dell Customer care, they gave me offer of 3 year complete warranty with 8500 and there after gave me 10% discount on full amount, that was ok.
But I visited Dell Showroom Chandigarh, they asked me that now can take 1 year complete warranty of Rs750 (approx) and next year you would extend @1900 RS.
And i purchased Laptop from Showroom now after 1 year when i Visited showroom, they said we didn't commit such things and you have to call customer care if you will want to extend warranty and they quote
"One year Next Business Day 8x5 warranty extn price is 6017/-, and Two years for the same is Rs.10473/- (taxes all inclusive)
One year Next Business Day 8x5 Complete Cover warranty extn price is 8163/-, and Two years for the same is Rs.12929/- (taxes all inclusive)"
So I recommend you all that never purchase from dell showroom, best option is their call centers, however their call center service are very good and their product are also too good but Dell Exclusive Showroom are frauds
Company: Dell Laptop Comapany showroom
Country: India
State: Chandigarh
City: Chandigarh