DELL/Vostro1088
Driver software not provided by DELL

I have purchased DELL Vostro 1088 from a dealer at Madurai, Tamilnadu.

The system was purchased with DOS only. Since it was with DOS i have installed the laptop with windows XP. All the drivers are provided by DELL throgh their website & customer support except VIDEO driver.

Even after DELL's onsite technical support Video Driver for "Vostro1088 Windos XP" is not released by DELL. (Service tag JDST8K1, Service Request Number is 790502058490)

Now M/s DELL stopped providing support & forcefully influence me to purchase Windows Vista.

Having Sold DELL laptop with free DOS and provided all the other drivers compatible to Windows XP for this model of Laptop, it is the bound responsibility of DELL to provide Video Drivers and other drivers also.

Without the viedeo driver software i am not able to use my laptop computer for the very purpose of its purchase. I have spent a huge money on the purchase of laptop & purchase of Windows XP operating system.

Hence either M/s DELL inc should provide appropriate Video Driver or replace my operating system at free of cost and compansate the losses incurred due to the non provision of appropriate driver software.

If DELL fails to compensate as mententiond above i will take up the matter with the Consumer Court.

Company: DELL/Vostro1088
Country: India

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