Dell vostro
Lot of Hardaware and Software Issues along with Poor Service

After buying a new Laptop from US (With International warrenty) i started facing problem in 2nd month.

As a Dell Policy they dont replace their products after 1 month.

Please find below the number of issues that i faced in 9 months of usage.

1) From the very first day i started getting HANG Issue on charging.

2) Once it got resolved i faced less Battery Backup issue. On request to change my battery, i got a new battery but still i never got the battery Backup of 6 hours that i useed to get with my new Laptop. Now its maximum Backup is of 3 hours and 20 mins.

3) Then i faced software issue.

4) Once they got resolved i faced Keyboard issue where my Keyboard is replaced.

5) Then again HANG issue started occuring.

6) Now currently along with this issue there is a Motherboard issue.(According to Service Center).

I really dont know what is the next issue which will get added in this list and how many more are yet to come.

The biggest blunder was i couldnt use and check it in the very 1st month as it was in US with my friend who bought it. I am totally unhappy and frustated after spending so much money on DELL VOSTRO .

Will be really thankful if anybody can let me know some senior persons mail id where i can redirect my complaints.

Company: Dell vostro
Country: India
State: Maharashtra
City: Mumbai City

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