Dell/XPsl502x laptop
Motherboard replaced but issue still

Hi, my name is gaurav Srivastava and i was purchase dell laptop 3 month back and the service tag number is - DYC2CQ1-model no L502X.. on 16-jul my machine was not work then has contact with dell technical department they told me that they will provide engineer visit on tuesday 19-jul but nobody come on tuesday eengineer has come on 20-july and try to resolving the issue he has replaced motherboard but issue is still then i was call on dell and request to whole unit replacement but they told me give one chance to resolve it and told me that they will send lcd screen ram and hard disk and mother board also.. i told them if you are everything replace then why you have problem to whole unit replacement ..

kindly do action ASAP.

Thanks & regards

Gaurav Srivastava

9267225003, 9891744434

Company: Dell/XPsl502x laptop
Country: India

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