Sony Laptop- NR VGN-NR 37G/S
Non responsive behaviou

Dear Reader,

This complaint is against sony service centre non responsive behaviour. I purchased my laptop in Aug and one day I felt no of problems in my laptop-

1-My laptop left click was not working

2-My charger was not working

3-My screen right hinge got some internal problem

I went to service centre and ask for help and they noted down and directly told me that these all are physical damages and it is out of free service polic. I got shocked. They took one week and gave me charger, and correct left click problem but did not do anything for hinge which was most important. I hope this hinge would not sustain for longer period and I am afraid that when it would work on that day they would demand for huge money as they genrally say this is physical damage even it is not.

I hope I would not recommend my 150 juniors to purchase sony vaio in my college and would request my college management to stop representative for giving any demo infront students if they doesn`t respond me positively.

I hope any top manager would read this and respnse me before i talk any furthur step.

Santosh Singh

MBA

International School Of Management Excellence,

Whitefield, Bangalore

9379194107

santoshs.isme09@gmail.com

Company: Sony Laptop- NR VGN-NR 37G/S
Country: India
Site: www.sony.co.in

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