Dear All,
I purchased a DELL STUDIO 1555 laptop from “Fine computers”, India on 26-Apr paying Rs.48, 000.
After purchase I called the Dell customer support to cross check the warranty information and thus I came to know that the laptop belongs to AMERICA and not India. Also the shipment date is 11-June from America.
But the Fine computer person said me that, the same is shipped from Bangalore, India on 25-Apr and I have a one year onsite warranty.
So, I was totally forged by the FINE Computers & a secondhand Dell laptop without warranty was sold to me, stating it as a new one with onsite warranty.
"Fine computers" states himself as Dell’s dealer & he sells many DELL laptops saying that, it is a new one with onsite warranty. So we customers are betrayed using the DELL’s brand name.
I have all the proofs regarding the same, so kindly advice me what action is to be taken on “FINE Computers” regarding the same.
0 comments