Hathway
No net connectivity

Hathway net connection problem:

I had given my internet account renewal check on saturday 30th July and Hathway representative promised that internet will start working within 1 hour. I check after 1 hour and it was not started. So I called up the call center and the representative again told me the same answer and she asked to check after half an hour. I switched off the modem for 10 mins as per the discussion with the representative and checked after 10 mins and still the internet was not started. Again I called up the call center and the same commnucation has happened. Again the representative asked me to wait for 10 mins and check the ner connection. The whole day on saturday internet was not started.

My important time has been wasted just because of false promises of hathway representatives. Also, the service and communication of the representative was very unprofessional.

Company: Hathway
Country: India
State: Maharashtra
City: Pune

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