HCL
Problem not solved after complainting so many times in company

Dear sir,

i have purchased a computer on 6/12 it has warranty of 3 years from date of purchasing. Now my mouse started creating problem so much. So i complaint against it in company, first 3 times they picked my call and not answered and repeating only one sentence "how may i halp you" when i contact my dealer from i purchased computer he said that give me a photo state of your bill i will complaint my self.

than i do as he said after that a massage comes on my cell phone regarding complaint id 1900140677.

than on 3/12 a person contact me and said that he will come till evening for my new mouse, i said ok.

after that neither any engineer came to deliver mouse nor my mouse.

After that on 11/12 a massage come on my cell telling that we are happy to rectifying your problem.

and when i call to customer care again they said your problem is rectified.

I have spent so much in complaining against it so i want to take action against company

my name Sunil Goswami

my contact no. 9210915627 and my mail id is rjgoswami30@gmail.com.

so I request you to look into the matter as early as possible.

Thanking you

Company: HCL
Country: India
State: Delhi
City: North East Delhi

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