Hcl desktop
Complaint no. 092100285 Dt. 9 th Feb

Dear Sir,

We are still facing the same problem, system is not working please send a trained engineer to repair this system ASAP

Please close this issue (by repair/replacement/ return my money) once for all

1) Complaint no. 189090404 Dt. 18 th Sept, 09

2) Complaint no. 06B090413 Dt. 6 th Nov, 09

3) Complaint no. 121100258 Dt. 12 th Jan

4) Complaint no. 092100285 Dt. 9 th Feb

Thanks & Regards,

Yesh pal

9873308134

&--Original Message&--

Sent: Tuesday, January 12 2:00 PM

To: 'n.srivastava@hcl.in'; 'hcltouch.reg@hcl.in'

Cc: 'prem sharma'

Subject: RE: Complaint no. 121100258 Dt. 12 th Jan (18601800425)

Importance: High

Dear Sir,

We are still facing the same problem, system is not working please send a trained engineer to repair this system ASAP

The person who has issued complaint no 121100258 Dt. 12 th Jan was very rude ask him to behave properly with customers

Please close this issue (by repair/replacement) once for all

Complaint no. 189090404 Dt. 18 th Sept, 09 Complaint no. 06B090413 Dt. 6 th Nov, 09 Complaint no. 121100258 Dt. 12 th Jan

Thanks & Regards,

Yesh pal

9873308134

&--Original Message&-- From: Sent: Friday, November 06 3:58 PM

To: 'n.srivastava@hcl.in'; 'hcltouch.reg@hcl.in'

Cc: 'prem sharma'

Subject: Complaint no. 06B090413 Dt.6th Nov, 09

Importance: High

Hello,

After a month we are facing the same problem, system is not working please send a trained engineer to repair this system ASAP

Old Complaint no. was 189090404 Dt. 18th Sept, 09 and new Complaint no. is 06B090413 Dt.6th Nov, 09

Regards,

Yesh pal

9873308134

&--Original Message&--

Sent: Wednesday, September 30 2:15 PM

To: 'Neeraj Srivastava'

Cc: 'prem sharma'

Subject: RE: Complaint no. 189090404 Dt. 18th Sept, 09

Importance: High

Hello Srivastava/ Sunita,

Please let me know about your SLA

Regards,

&--Original Message&--

Sent: Tuesday, September 29 4:47 PM

To: 'Neeraj Srivastava'

Subject: RE: Complaint no. 189090404 Dt. 18th Sept, 09

Importance: High

Any update

Regards

&--Original Message&--

From: Neeraj Srivastava [mailto: n.srivastava@hcl.in]

Sent: Thursday, September 24 1:43 PM

To: 'Prem SHARMA'

Subject: RE: Complaint no. 189090404 Dt. 18th Sept, 09

Dear Sir,

Engineer visited at your place today itself.

Regards

Sunita

&--Original Message&--

Sent: Thursday, September 24 10:12 AM

To: n.srivastava@hcl.in

Subject: Complaint no. 189090404 Dt. 18th Sept, 09

Importance: High

Hello Srivastava,

My first mistake in life, buy a HCL product

Your SLA is 48 hours, but after 144 hrs it's still pending

I am trying to contact you since morning on 9810376691 no. but no one is

answering

I am going to log a complaint in consumer court if issue is not resolved by

today evening

Regards,

Yesh pal

9873308134

Company: Hcl desktop
Country: India

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