HCL LAPTOP
Body cover paid replacement

I visited HCL Service centre for the issue of LCD cover, which was open due to falldown from hand by kid. HCL Service Centre told me that indside the cover, the base on which hing is to be fix properly is now weak. So it will be better to change the cover of LCD of laptop.

I agreed and submitted my laptop to HCL Service centre. They told me that after 7 days I can collect my laptop from them. I asked about the availability of the cover, they replied they confirmed about the stock of such product. The cover is not available right now, but will be dispatched from Mumbai on 7 working days and they confirmed the stock from Mumbai office. After this, I submitted booking amount of Rs 500/- for confirmation.

I booked the LCD laptop cover on dated 9/5 and till end of the date there is no reply except that the cover is still not recieved by them and will dispatch from mumbai very soon.

Kindly help me for this issue as there are many of the impooortant data is feeded on that la[ptop and now LCD is not attached to the laptop and facing a lot of problems to do my important work.

Warm Regards,

Gaurav Tripathi

9598060059

Company: HCL LAPTOP
Country: India
State: Uttar Pradesh
City: Kanpur Nagar

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