HCL NOTEBOOK-L19
HCL Notebook- L19 mother board problem

Sir,

I have purchased a HCL Notebook, Model No: AXOL1906, on 30/06/07. From last two years, I am facing a problem of suddent hanging of the syatem while working. Once i is hanged, it takes lots of time to reboot. Also if a slight movement is the in the laptop it hangs again. I have gone to HCL showroom at Chandigarh and get it checked on 22/12/08.They charged me Rs 1685 saying that a minor problem was there and that has been resolved. But after two months the same problem started and I took my Notebook to HCL showroom at Noida on 09/04/09. They told that motherboard and RAM needs to be replaced and I did accordingly paid Rs 13511/-. Now exactly after seven months the same problem has started and I had complained to them Via Email and through phone but I havent got any rsponse from their side. When today I called them again they told since the warrently period has expired, they cant do anything.

I have paid Rs 15196 for the same problem but its not been sorted out yet though I purchased my laptop for Rs 27000/-.

Because of my nature of Job, I had to move from one city to another and these so called HCL service centre people are fooling me.

I dont know what to do, other than dumping this Branded HCL notebook.

kindly help me out through solving my problem.

Thanks

Sujit Kumar Sahay

Company: HCL NOTEBOOK-L19
Country: India
State: Delhi

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