Hewlet Packard
Unfair practice

Dear Sir,

I purchased a HP make Printer/scanner/copier from M/s CROMA in Crown Interiors Mall recently

(3.11.10). The printer was offered with a free black cartridge worth Rs 499.

However to my surprise I found that the original black cartridge supplied wih the printed lasted only for

a few pages only and I had to change it with the " FREE" cartridge immediately.

Now this an extremely unfair practise

M/s HP/India or M/s Croma should have informed the customer that the price of the printer does not include the cartridge or that the cartidge that comes along with the printer will be having low level ink.

Instead they are hoodwinking the customer to believe that they are supplying a "FREE" cartridge.

V Ramamurthy

9810449163

Company: Hewlet Packard
Country: India
State: Haryana
City: Faridabad

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