H P
After sales support

I want to share that HP offers the most pathetic service support any company can ever offer. It is a nightmare to use a HP product. I work for an Automobile co and our co buys loads of products from HP and see the height, to a corporate customer the service offer is pathetic.

My laptop got crashed on Sunday and i have logged a comlaint on 6th September under the complaint no. 4619366216. a gentleman visited my office on 7th and he said some parts needs to be replace and he will send a quotation for the same. After 2 hours his mobile stopped working and inspite of regular calls and reminders i have not been sent a quotation till now (8th september).

Logging a complaint or talking to anyone in HP centre takes min 1/2 hour

and in 4 days i have not been even issued a quotation, god knows what is the fate of my Laptop.

Manoj Gupta

# 9417278749

Company: H P
Country: India
State: Chandigarh
City: Chandigarh

  <     >