HP
Issue getting free gifts from HP after buying a Compaq laptop

I had purchased one Compaq Presario laptop CQ42-176 TU from Perfect computer solutions, Bellandur, Bangalore dt. 13/11, as per the scheme for Festival offer. According to the owner Mr Vinod, the free gift item i.e. Adidas gift voucher of Rs. - was to be sent to us directly by the HP India by post within a few days after registrating on their site. I have registrated with number 2252993 and then sent all valid documents.

After 10 days of follow up, HP people replied that their offer was only till 10thNov while the Distributor claimed that it was till 15thNov. The same is yet to be received and sorry to say that the after sales queries/concern are no matter for them. They are not even helping to charge the distributor if he is selling the products beyond the scheme claiming that it's in the scheme and they are not at all updating on the HP site till when their offer is valid. As this information is only known to the distributors, together the company; they are making people buy their product and not at all sending the gifts telling some or other stupid excuse like this. For sure, I'll have all my relatives and friends aware of this fact and ask them instead to buy Sony laptops.

Company: HP
Country: India
State: Karnataka

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