HP India
Videocon LCD TV not being sent

I bought an Hp laptop CND94842T8 in Srinagar on 29-12 and was told by the seller that there is an offer of a Videocon LCD TV .After buying the laptop I wrote to HP about it and was told to send the documents along with the Draft for Rs 9000.i registered on HP site and got the redemption code S9S22NEKGG and after that I sent all the documents like invoice, bar coded serial along with the Draft on 6-1 which was received on 8-1 by HP.After that when I wrote to Hp about it I was told that they have received the documents and payment has been realised and the LCD TV is approved and same will be sent in 8 weeks time.some time back I also got an sms that delivery of TVs has started and I will soon receive it but despite a lapse of almost 3 months it has not been sent. Now the latest I have received is a shocking email from HP that the LCD TV cannot be sent to Srinagar and I should provide a Jammu address. Since Jammu is 300 kms from here and I have no address there I requested them to either send me my Rs 9000 back or if the problem is with my address in Srinagar (since not all couriers are willing to come to our area as it is 12 kms away from centre of Srinagar city) I provided them an alternate address which is in the heart of Srinagar and where every courier service is available. Now neither are they sending me the TV nor is my payment being refunded.kindly help.

Company: HP India
Country: India
State: Jammu and Kashmir

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