HP Laptop A900
Poor Service

Computers & Services

I made the biggest mistake of my life purchasing an HP Laptop. Just a week after the guarantee period, the webcam stopped working. I was fortunate enough to had the guarentee extended. The laptop came with a new screen, but with a webcam which would show only grains. The service centre located at Rajkot got another screen fixed, this time with a better webcam. Though I was not satisfied, I decided not to complain. Within a week I found that the DVD drive would open by itself, and, anytime I used a pendrive, the system would hang. It was sent again to the service centre. The laptop was sent back to me repaired (?). I had a meeting that day and the entire presentation had to be postponed due to my simply great laptop which hung when I inserted the pendrive. I had to face the wrath of y seniors, thanks to HP.I sent it back, it came to me promptly after week with a new motherboard. Now as I started working a message appeared that my Windows wasnt genuine. I also noticed that the modem was dead. The laptop is now with the service centre at Rajkot and is with him with last one month. The next week which he promises, never ends. I have decided to buy another laptop from some other companyPLEASE DO NOT BUY AN HP LAPTOP.


Company: HP Laptop A900
Country: India
State: Gujarat
City: Jamnagar
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