HP Laptop
Not received my gift of Sound system

I had purchased a Laptop from HP centre at Mira Road- i.e. Service Plus and was told I am eligible for free gift as per HP scheme. After sending DD no 81913777 dated 12/3 for Rs. 1299/- and on inquiry I was told that I am not eligible for Camera, and I will be eligible for Home theatre for which I will have to send another DD for rs. 1499/-

so I sent another DD for 1499/- DD 432894 dated 4/5

Later on inquiry I was told that this 2nd DD will not do, I will have to send another DD for the difference amount - i.e. Rs. 200/- which I sent, DD no. 432831 dated 18/5

Since then I am yet to receive the Home Theatre. (In the meantime I received the Rs. 200/- DD returned vide HP letter dated 10/6 saying that this is an extra amount.)

I have been following up till date and every time a different person picks up - Anubhav, Nisha, Parul, Shivdutt etc. and inform that the item is out of stock, or they tell me to check back after a given date. this is going on and no dispatch is yet made.

Request if you could do something about it. datials are:

Serial No allotted by HP for my gift: CNF 8440101

Ref. ID 614917

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I am surprised a company like HP is doing this.

Request your help pl.

Company: HP Laptop
Country: India

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