Indiaplaza/samsung galaxy tab p620
Why should I not go to consumer court
- 07-03-2012
- 328
I had placed an order on your website Indiplaza.com by cheque/draft method.(order No: I21061200759).
Your executive called me, confirmed from me that I wll send the cheque, she suggested me to pay by bank transfer rather than cheque.
I insisted that I want the product and with all the offers including 10% promo code, free Bluetooth headset and case which she agreed to.
I paid the amount by ICICI Bank transfer and informed your customer care about my requirement of immediately shipping the product as I would go out on 4th Jul.
I was getting so many good offers on other sites like ebay (10% extra off), buytheprice (20%off for ICICI) and so many others which I left to buy the product from you, falling for your website's attractive punch lines.
I am attaching screen shots of all the communications with your website and purchase process.
I am now being told that the product is out of stock and cannot be delivered to me which is so wrong and totally against the principles of fair business.
I badly in need of the tablet and was awaiting delivery which your executive just now called and dismissed all my pleasure.
I have all the recorded conversations with your executives from the beginning.
It is my request that the tablet with all the free accessories and free stuff be delivered to me immediately.
If that is not done I will be forced to move to Consumer Court and not in order to get the product but also to claim for compensation at least to the amount of Rs. 1 lac for adopting such unfair practices, false promises and wasting customers efforts and money for your own benefit.
I request you to please deliver product as promised and avoid any kind of inconvenience to both the parties. From my side I do not agree to cancellation of the order as it is solely your mistake, I have followed each step of this purchase as instructed by your executives.
Thanking You
btalera@yahoo.com
Company: Indiaplaza/samsung galaxy tab p620
Country: India