Lenevo Laptop
Dvd drive not working properly

Sir,

I had purchased a laptop last year, in this 1 year i am facing many difficulties. I purchased my laptop from Bareilly, but i am staying in meerut just now. In the month of May my CD DRIVE stooped working, I replaced it in Meerut in the month of August, (it was under warranty period) and now it is December, the device again stooped working. When i called your customer care they said that you have to purchase it now. Just tell me is this what this company provide service to their customers? What type of commitment they do with their customers? What types of parts do they privide to your customers? This is really very bad experience for me to buy a laptop from such a renowned company and facing these kinds of diffuculties. (MODEL NAME =7758, S/N ABQ0034016) Sir kindly look into this issue as i am a student and can`t afford to buy another DVD Drive .the company replaced the bad part to me and made money out of it.

Thank you

Latika Bhatnaga

Company: Lenevo Laptop
Country: India

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