Lenovo
Inadequate infrastructure to provide post sale service

Sir,

I had a problem with my g550 sl no CBQ0319531. I am not able to do the one key recovery as it is showing available space is not enough, maybe due to increased size of hard disk after each defragmentation.

Since last 24 hrs I am trying to get in touch Through the toll free nos but non of the toll free nos published in the official website are working viz 180030700010, 1800113324, 1800115522 and the feedback on service toll free no 18004253353 where I spoke to Uday couple of time is also not responding, probably blocked intentionally. It seems these two nos 1800113324, 1800115522 were also blocked intentionally since I got connected twice yesterday but disconnected after the call was transferred to the technical dept. I have also sent 5 emails to the eservice@lenovowarranty.co.in and also got disconnected after 3 minutes of STD call to the no 011-39196100. But no response since 24 hrs.

It seems your toll free nos only works between 12 noon and 5 pm

Company: Lenovo
Country: India

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