Lenovo
Regarding Warranty of Laptop not being extended

Dear Sir,

This is with reference to my 2 year Warranty Pack which i had purchased on

02/-6/08 (nearly 1 year & 10 months back) for Rs 5500 but still my warranty has not

been updated.

In these 22 months, i have mailed them scans of all the required bills 100 times, have made 1000's of phone calls and another 100's of emails and each time i am told that it will be updated soon but still nothing has been done. My Laptop is giving many problems since a long time but i am not able to avail the warranty services because they are not updating my laptop warranty in their database. This has caused me immense trouble by hampering my work because of laptop problem, has given me a lot of mental trouble and has wasted a lot of my time and finances on it.

I would request you to please help me in this case and punish Lenovo with a huge penalty so that they learn a lesson from it. Many of my other friends are also experiencing the same problem.

Their mail address are customercare@lenovowarranty.co.in ; spac@lenovowarranty.co.in ; lenconsumer@in.ibm.com.

Waiting for your reply.

Thanks & Regards,

Saurabh Gandotra,

Infosys Technologies Ltd,

Phone No - 9208702631 .

email - saurabh0508@gmail.com, saurabh050885@gmail.com

Company: Lenovo
Country: India
State: Uttar Pradesh
City: Lucknow

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