Lenovo Ideapad Laptop
Service Delay

I have a lenovo ideapad y550 laptop which i bought from Oxygen Digital Shop, Cochin on 18 september. It came with 3 year warranty which means the warranty is still on till september this year. Last month (june) my laptop was suffered with some motherboard complaint which caused it stop turning on. As it was on warranty i gave it to nearby authorised service centre through the dealer from which i bought the laptop. They said they will check the warranty status and will replace the faulty board and return laptop in 3-4 days. I agreed and as it was a two and a half year old laptop i expected some delay of may be 7 days or maximum 10 days. But even after 22 days, they haven't returned my laptop or providing any surety when will they give it back. I am doing majority of my work on laptop, so it is very difficult for me without laptop. Kindly take some action to speed up the return of my laptop.

Nikhil Kuriakose

Company: Lenovo Ideapad Laptop
Country: India
State: Kerala
City: Ernakulam

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