Lenovo laptop
Hardware problem, keypad problem

To

lencare@my.lenovo.com

cc

"eservice"

Subject && complaint

Dear sir,

As you can go through the attached mails...

but I will explain you the issue in detail.

I purchased a Lenovo 9QQ having serial no.1-MAB89RW & serial no.1-EB09134816

In not more than 6 months my Keypad button is not working, And adapter is also not working. I got it replaced from the new Delhi service centre

Case Id-L03F00MD

It again got down in 2 months and i again registered a complaint against case id-L03F00MD.

My warranty is ending on 28th December and i am thinking what will happen once warranty is over.

Because I cant invest more on the keypad& adapter now...

Kindly calculate the cost i will insure if this the trend with the keypad.

One more issue I have with your Service Center is that the guys who are giving service there are even not technical sound they even do not know the meaning of Why " Dolby digital " is written on the laptop.

Now what I demand Is the warranty extension without any cost for my keypad.

kindly do the needfull.

Thanks & Regards

Gurpreet Singh

919034837036, 09041383391

Note: Forwarded message attached

-- Original Message --

From: "Gurpreet Singh"

To: "eservice"

Subject: Re. complaint

&-- Message from "amit gupta" on Unknown &

Company: Lenovo laptop
Country: India
State: Haryana
City: Yamunanagar

  <     >