Lenovo laptop
Product is dead on arrival

Dear Sir,

I bought one laptop Lenovo last week from a dealer in Chennai. Unfortunately, after unpacking, there is no display, no beep. After switch on, light glows but after few all light stop glowing except power led indicator. Immediately, I contacted with my supplier but he refused to replace. he informed, I can give it to him and he will send it to company and provide me after getting replacement/repairing from principal company. Now, my question is, is it my fault for purchasing world renowned brand from a established authorised dealer? How i can get my money back? I do not want service or replacement because i do not like to use a product after fetting dead on arrival.

Company: Lenovo laptop
Country: India
State: Tamil Nadu
City: Chennai

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