LG India
No solution from LG

I submitted by CPU to your Faridabad Sector 16 based service centre (M/s Perth) on 3rd June’2011 against receipt No. 4633.

On 5th June I called & got message that system has been checked & Mother-Board is faulty & will be replaced in a week period.

After that I called thrice in last two weeks on cell No.9582900949 & came to know that complaint will be resolved very soon.

I was shocked to hear yesterday from 95829008941 (Ms Isha) that complaint is yet to be registered. It means from 3rd June to 21st June, it took 18 days to get the complaint registered by Ms Perth and I was informed that complaint solution is in progress. And I also I was being informed it will take more time as no spare parts are available with Ms Perth & a number of other complaints are also open as LG is not supplying spare parts.

Yesterday I got number of your Area Manager Mr Arvind & talled him whole story. He asked me the complaint number. I got the complaint number from Ms Isha and since yesterday 3.00 Pm ~ I have called minimum 20 times to Mr Arvind but not picking-up my calls. You can check his mobile.

Company: LG India
Country: India
State: Haryana

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