Acer
Warranty Issue

I bought Acer 5738G (SL No.: LXPEY-0-X-011939350-FA) on 20th of January.

Since then, the machine had to be restored twice (causing me heavy loss of data both the times), due to some of the software issues at Acer's end, Mother Board replaced (Data Again Lost) and now I have again registered a complaint (Case ID: 121-110-549 Dt. 11.12.2010) regarding DVD RW not working (neither reading nor writing, but spinning at high speed)

Feeling the pain of losing data every now and then, with no faith on the machine bought worth Rs. 45, 000.00.

Every time machine goes to the service centre, it is kept there for more than a week.

I think Company has provided me Curse along with the product – To Visit the service centre every now and then?

This time, my warranty is about to expire in January, and Acer's people are forcing me to buy Warranty extension against my will.

This is the 4th time, the laptop will go to service center for repairing.

Jitesh Jalan.

Company: Acer
Country: India
State: Assam
City: Kamrup

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